As technology continues to improve, so does the product management process and our ability to more accurately understand our customer’s
New customers are hard to get. In fact, according to Invesp, it costs 5 times as much to get a
Did you know that the median customer churn rate (or attrition rate) for SaaS companies is less than 10% annually?
Are you losing more customers than you’d like? Have you tried everything but they just keep leaving? If so, you’re