Create a Better Product Management Process: 5 Tips

by Outcry September 15, 2018 Product Management

As technology continues to improve, so does the product management process and our ability to more accurately understand our customer’s

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we miss you email

“We Miss You” Email Examples to Winback Customers

by Outcry August 19, 2018 SaaS Tips

New customers are hard to get. In fact, according to Invesp, it costs 5 times as much to get a

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How to Reduce Customer Churn Rate and Boost your Bottom Line

by Outcry June 21, 2018 SaaS Tips

Did you know that the median customer churn rate (or attrition rate) for SaaS companies is less than 10% annually?

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3 Mistakes that are Hurting your Churn Rate (and How to Fix them)

by Outcry June 18, 2018 SaaS Tips

Are you losing more customers than you’d like? Have you tried everything but they just keep leaving? If so, you’re

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